Privacy

Privacy and Personal Data Protection Policy
Monte Palace Madeira – Tropical Garden

Your privacy is important to us. We respect your privacy and are committed to protecting it. To better protect your privacy, this communication explains our privacy practices and the options available for how your information is collected and used.

What kind of personal information do we collect?
We may ask for personally identifiable information when you request a service, respond to a survey, take part in a competition, exchange correspondence with us or participate in certain other activities. You decide whether you want to proceed with any activity that requests personal information. However, if you do not want to provide the personal information requested, you may not be able to complete the transaction. Similarly, when you visit our websites, we will collect information known as ‘clickstreams’ (IP address, domain name, etc.). This information, combined with the data you have provided us, lets us better personalise your visits.
How do we use the information we collect?
We use personal information in the following ways:
1. To provide you with information about product updates, new products, services, newsletters, information emails and surveys about ideas for future products or improvements;
2. To help us create content relevant to you;
3. To provide you with special offers that may be of interest to you;
4. To help us create better products and services that meet your needs;
5. To allow you to download documents, access services or engage in other activities that you select;
6. To help you quickly find software, services or information about products that matter to you.
How do we protect your personal information?
To ensure that your personal information is secure, we have established a number of security measures and protections. Your personal information is stored on secure networks, which can only be accessed by a limited number of people who hold special access rights, and who undertake to respect and maintain the confidential nature of this information. Despite these measures, when you provide personal information on the internet there is always a risk that it may be intercepted and used by third parties outside our control. While we make every effort to protect your personal information and privacy, we cannot guarantee the security of the information you provide over the internet.
Who has access to your personal information and to what extent?
Apart from our group entities and for the purposes described above, we do not sell, exchange or transfer your personal information to third parties in any form. Your personal information may be transferred to third-party subcontractors to provide certain services to us. It may be used to provide technical assistance. These third-party providers are required to keep our customers' personal information safe and confidential. We also require that these providers use your personal information only on behalf of the Associação de Colecções. You may at any time choose not to permit the sharing of your personal information with third parties. This request can be made through our website in the Contacts section or simply by emailing us via dpo@adc.com.pt
Links
In order to improve the services offered, we may include links to third-party websites. The Associação de Colecções is not responsible for the privacy practices of such websites. We encourage you to read their privacy statements, as these may differ from ours. The Associação de Colecções may not be held responsible or liable for the content and activities of such websites.
Cookies
The Associação de Colecções websites may use technology widely known in the industry as cookies. A cookie is a single text file that a website sends to your browser software. Cookies allow a website to customise the information that is presented to you based on your browsing preferences. We may use cookies to personalise your pages or to ‘remember’ you when registering products or services. If you do not want us to install cookies on your browser, you can set it to reject cookies. Rejecting cookies may affect your ability to use some of the services on our website. The Associação de Colecções also uses cookies to track visits to our websites. The information collected in this way helps us optimise the content of the websites and browsing performance.
Options and Cancellation
We provide you with a variety of ways to review, change or delete your personal information, or to request that we do not send you additional information. We may also make these options available to you when you provide us with personal information. You can also review, update or delete your account by editing your profile and account settings in the registration area where and as applicable. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making changes. If you have difficulties changing or deleting your personal information, you can contact us for assistance.
Changes to the Privacy Policy
In the future, we may choose to modify or update this policy, either due to changes in legislation or to cover new developments on the internet. We therefore reserve the right to make any changes to this effect and request that you visit this page regularly, as such changes may affect you as a visitor to our website.
Who manages personal information?
Both our websites and the information collected are managed and controlled by the Associação de Colecções. We provide sufficient safeguards on the protection of your personal information and manage it in accordance with current legislation on the protection of personal information, as well as this privacy policy.
Updates to this Privacy Policy
This Privacy Policy may be updated from time to time. This will be announced on our website. This policy is not applicable to employees. The policy applicable to them is available on our intranet.
Contact Us
For any questions regarding this privacy policy and privacy aspects of our products and services, or to make a complaint, please contact:
Associação de Colecções
Data Protection Officer
Caminho do Monte, 172
9050-288 Funchal
Portugal
T. +351 291 784 756
E. dpo@adc.com.pt